NHTSA Complaint #11207694 — 2017 ACURA TLX

THE LAST SAFETY RECALL DID NOT FIX A BASIC PROBLEM. THIS IS A BUG IN THE SOFTWARE THAT IS VERY UNLIKELY TO BE FIXED AT THE DEALER WITHOUT A SOFTWARE FIX. ITS NOT MECHANICAL AND WILL NOT HAPPEN DURING A DRIVE TEST. (COMPLETELY RANDOM) PROBLEM: COASTING OR DEACCELERATING AND STEPPING ON THE GAS WILL CAUSE THE TRANSMISSION TO GO INTO NEUTRAL, DISCONNECT FROM THE ENGINE. THE SAME EFFECT IF THE BRAKE WAS APPLIED. AFTER 1-2 SECONDS IT WILL RECOVER. *TR*JB CONSUMER STATED BUG IN THE ACURA SOFTWARE SECOND EXPERIENCE: WENT TO ACCELERATE AND NOTHING HAPPENED. EVERY ERROR MESSAGE THAT COULD BE DISPLAYED WAS FLASHING. ENGINE, PARKING BRAKE, EMISSION, SIDE WARNING, TRANSMISSION, (ALL)AND WAS STUCK IN 3RD GEAR (LOW GEAR) AND WOULD NOT SHIFT UP OR DOWN. (RPM SHOULD HAVE BEEN 2000, BUT WAS 4000 AT 70MPH.) FOUND AN OFF RAMP AFTER 6 MILES TO PULL OFF AND SHUT DOWN THE ENGINE TO RESET THE COMPUTER. TURNED THE ENGINE ON, AND NORMAL OPERATION AND ALL THE WARNINGS STILL DISPLAYED. CONTINUED TO DESTINATION OR 200+ MILES AND SEVERAL STOPS, ALL WARNINGS WHERE RESET. THIS WILL HAPPEN DURING AN 8 HOUR TRIP AT LEAST ONCE. CRUISE CONTROL IS ON AND FAIRLY FLAT AND EASY DRIVE FOR 20-30 MIN. THE ENGINE IS IN ITS MOST ECONOMIC CONDITION FOR 20 TO 30 MIN. PULL INTO TRAFFIC AN ACCELERATE, RPM DROPS, TRANSMISSION IS IN NEUTRAL, AND COSTING FOR 2-3 SEC. THEN IT SHIFTS TO 3RD GEAR (4000 RPM) AT 70MPH AND STAYS THERE, UNTIL RESET.*JB