NHTSA Complaint #11207524 — 2013 RAM 2500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11207524
Vehicle	2013 RAM 2500
Component	ENGINE
Date of Incident	April 22, 2019
Date Filed	May 14, 2019
Mileage	148,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE ENGINE HAS 148000 MILES AND HAS STARTED TO KNOCK. I HAVE TAKEN IT TO 3 DIFFERENT MECHANICS AND ALL THREE SAY IT WAS AN ENGINE PROBLEM. I WAS TOLD BY ALL THREE TO REPLACE OR REBUILD THE ENGINE. TWO OF THE THREE MECHANICS SAID THEY HAVE ALREADY REBUILT A COUPLE OF 2013 OR 2014 ALREADY BECAUSE OF A ENGINE KNOCK. I BOUGHT THIS RAM WITH THE CUMMINGS BECAUSE OF THEIR DURABILITY. IS IT POSSIBLE THE CUMMINGS ENGINE HAS A DEFECT IN THE 4TH GENERATION. I HAVE ALSO READ IN CUMMINS FORUMS AND RAM FORUMS ABOUT THE SAME KNOCKING PROBLEM. MY TRUCK STARTED KNOCKING WHILE DRIVING ON THE HIGHWAY AT 65 MPH AND NOT PULLING ANYTHING. MY TRUCK IS IN THE SHOP NOW AND I DONT THINK I SHOULD HAVE TO PAYBFOR A ENGINE REBUILD BECAUSE OF A DEFECT.

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