NHTSA Complaint #11351970 — 2013 RAM 2500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11351970
Vehicle	2013 RAM 2500
Component	ENGINE
Date of Incident	April 11, 2020
Date Filed	August 29, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WHILE ON AN INTERSTATE HIGHWAY. MY RAM 2500 EXPERIENCED A IMMEDIATE LOSS OF POWER. CAUSING A NEAR COLLISION FROM FOLLOWING VEHICLES. UPON TAKING IT IN FOR SERVICE .IT WAS FOUND THAT THE DIESEL PARTICULATE FILTER HAD EXPLODED AND PLUGED UP THE CATALYTIC FILTER. I FEEL THIS IS A SAFETY HAZARD. I CONTACTED CHRYSLER, BECAUSE MY TRUCK WAS STILL UNDER WARRANTY. THEY SAID IT WAS A WEAR ITEM SO WOULD NOT BE COVERED. HOW IS A CATASTROPHIC FAILURE, A WEAR ITEM ?

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