NHTSA Complaint #11207316 — 2013 KIA SOUL

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number	11207316
Vehicle	2013 KIA SOUL
Component	SEAT BELTS
Date of Incident	October 1, 2018
Date Filed	May 13, 2019
Mileage	37,504 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE, THE SEAT BELT RETRACTOR FAILED TO RETRACT THE SEAT BELT. THE FAILURE CAUSED THE SEAT BELT BUCKLE TO BE CAUGHT INSIDE THE DOOR FRAME OF THE VEHICLE AND WAS BENT. THE CONTACT STATED THAT THE BUCKLE NO LONGER FITS INTO THE RECEIVER. THE VEHICLE WAS TAKEN TO FAMILY KIA OF ST.AUGUSTINE LOCATED AT 2665 U.S. HIGHWAY 1 SOUTH, ST. AUGUSTINE, FL 32086, (904) 808-0542, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RETRACTOR, RECEIVER, AND BUCKLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 37,504.

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