NHTSA Complaint #10717884 — 2013 KIA SOUL

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number 10717884
Vehicle 2013 KIA SOUL
Component SEAT BELTS
Date of Incident
Date Filed
Mileage 4,512 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State RI

Consumer Description

AFTER BUCKLING THE SEAT BELT ON THE FRONT PASSENGER SEAT AND GOING DOWN THE ROAD IF YOU TRY TO LEAN FORWARD ONE FINDS THAT THE SEAT BELT IS LOCKED AND WILL NOT PERMIT ANY MOVEMENT YOU HAVE TO RELEASE THE SEAT BELT AND THEN RETURN IT TO ITS PARKED POSITION AND THEN PULL IT BACK OUT AGAIN. ONCE THAT HAS BEEN DONE YOU CAN MOVE FORWARD OR PULL ON THE BELT ONLY ONCE BEFORE IT LOCKS UP AGAIN. I FEEL VERY UNSAFE WHEN THE SEAT BELT DOES THIS BECAUSE I FEEL THAT IN A SERIOUS ACCIDENT ONE MIGHT NOT BE ABLE TO RELEASE THE SEAT BELT IF THERE WAS A LOT OF TENSION ON THE BELT FROM ITS OWN TIGHTENING. ONE SHOULD BE FREE TO LEAN FORWARD TO OPEN THE GLOVE COMPARTMENT OR TURN TO ATTEND TO MATTERS IN THE BACK SEATS. I HAVE ACTUALLY SIMULATED A SCENARIO WHERE THERE WAS EXTREME TENSION ON THE BELT FROM PUSHING BACK IN MY SEAT AND TIGHTENING THE BELT BY PUSHING THE BELT BACK UP OVER MY SHOULDER AND WHEN I TRIED TO RELEASE THE BELT IT WAS SO HARD TO PRESS THE RELEASE BUTTON THAT I HAD TO ASK MY WIFE TO GET A RUBBER MALLET AND A LONG SCREWDRIVER SO THAT I COULD HIT THE RELEASE BUTTON WITH THE SCREW DRIVER AGAINST THE RELEASE BUTTON. IT FINALLY DI DISENGAGE. I TOLD MY WIFE TO GO TO THE DEALER AND TELL THEM TO FIX IT AND SHE WAS TOLD THERE WAS NOTHING WRONG WITH IT. WE NOW HAVE A2015 KIA SOUL AND THE SEAT BELTS DO THE SAME THING. THE ONLY ADVANTAGE WITH THE 2015 IS THAT THE SEATS ARE WIDER AND AS SUCH ITS NOT TO HARD TO GET THE SCREWDRIVER AGAINST THE RELEASE BUTTON TO DISENGAGE THE SEAT BELT. I FIND THIS SITUATION TO BE EXTREMELY UNSAFE AND IN CERTAIN SITUATIONS THIS PROBLEM COULD BE THE ROOT CAUSE OF FATALITIES.I HAVE MENTIONED THIS TO THE DEALER IN REGARD TO THE 2015 AND THEY SAID THEY CHECKED IT AND IT WORKS FINE.IT DOES NOT WORK FINE BY ANY STANDARD. I THINK THE DEALER/KIA KNOW THER'S A PROBLEM BUT NEED TO BE TOLD TO FIX IT.

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