NHTSA Complaint #11206560 — 2015 HYUNDAI SONATA

I AM EXPERIENCING PROBLEMS WITH THE STEERING. THE STEERING HAS DEAD SPOTS AND FEELS EXTREMELY LOOSE, IT IS VERY STRESSFUL KEEPING THE CAR STRAIT ON THE HIGHWAY AS IT IS ALL OVER THE ROAD. THE STEERING LIGHT COMES ON BUT THE DEALERS ALWAYS TELL ME "WE CAN'T FIND ANY CODES". THERE WAS A LOUD WHAT HE THOUGHT WAS AN "ELECTRICAL" SOUND IN THE FRONT END WHILE TURNING THE STEERING WHEEL AS THE SERVICE MANAGER AT TAMERON HYUNDAI PUT IT. INSTEAD OF CHECKING THE STEERING THEY PUT STRUTS ON IT, WHICH HAS MADE THE PROBLEM 1000X WORSE NOW THE ALIGNMENT IS OFF WHICH THEY CAN'T SEEM TO FIX AND WITH THE STEERING PROBLEMS MAKES IT NEARLY IMPOSSIBLE TO DRIVE. WHENEVER IT RAINS THE STEERING LIGHT COMES ON AND THE STEERING WHEEL EITHER STOPS RESPONDING OR BECOMES HARD TO STEER. I PUT NEW TIRES ON IT LESS THAN A YEAR AGO THAT HAVE LESS THAN 10,000 MILES ON THEM AND HAVE ROTATED THEM TWICE AT 5,000 MILES THE ALIGNMENT IS SO BAD THAT ONE TIRE IS NOW BALD! EVERY TIME I GO TO A DEALER THEY REFUSE TO HELP. I'M PUTTING THIS HERE IN CASE I DIE IN THIS CAR! ALSO THE ENGINE HESITATES AND SHAKES VIOLENTLY WHEN STARTING. THE SHAKING IS WHEN IT IDEALS, BUT ON THE INTERSTATE WHEN YOU PRESS THE GAS IT "PULSES" AND HESITATE WHILE ACCELERATING (I HARDLY GET A CHANCE TO TEST TO SEE HOW BAD THE HESITATION IS BECAUSE THE STEERING IS SO LOSE) I AM NOW FINDING OUT THE 2015 SONATA ENGINE IS EFFECTED BY THE MASSIVE DEFECT THEY HAVE HAD IN 2011- 2014 MODELS BUT ARE NOT MAKING IT PUBLICLY KNOWN. ONE WOULD THINK WITH ALL THE STEERING AND ENGINE PROBLEMS HYUNDAI HAS HAD IN THE PAST SONATA'S THEY WOULD TAKE THIS SERIOUS. ALL THEY DO IS BLAME CUSTOMERS, IF YOU CALL THEIR CUSTOMER SUPPORT LINE THEY WILL TELL YOU THEY CLOSED YOUR CASE IN LESS THAN A DAY WITHOUT LOOKING AT THE CAR. I HOPE THE GOVERNMENT GETS THIS COMPANY UNDER CONTROL FOR CONSUMERS SAKE AND SAFETY SAKE.