NHTSA Complaint #11206494 — 2001 JEEP GRAND CHEROKEE FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11206494
Vehicle	2001 JEEP GRAND CHEROKEE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	March 11, 2019
Date Filed	May 9, 2019
Mileage	159,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THE FUEL RAIL PULSATION DAMPER IS LEAKING GASOLINE CREATING AN ENVIRONMENTAL AND SAFETY HAZARD. THIS FUEL RAIL ASSEMBLY IS ON NATIONAL BACKORDER AND NOT AVAILABLE. WE NEED TO ELEVATE THIS SITUATION IN ORDER TO GET A SATISFACTORY REPAIR PROCEDURE IN EFFECT. THIS IS NOT AN ACCEPTABLE WAY FOR A NATIONAL DEALER TO CARE FOR THEIR VEHICLES, LEAVING THE CONSUMER TO FEND FOR THEMSELVES SEARCHING ENDLESSLY FOR A SOLUTION. THERE ARE JEEP FORUMS RELATED TO THIS ISSUE DATING BACK TO 2015.

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