NHTSA Complaint #11121983 — 2001 JEEP GRAND CHEROKEE

THE 2001 JEEP GRAND CHEROKEES HAVE AN ISSUE WHERE THE INJECTORS GET REALLY HOT AND CAUSE ENGINE MISFIRE AND COULD CATCH ON FIRE DUE TO THE EXHAUST MANIFOLD BEING RIGHT UNDERNEATH THEM. THE RECALL WAS ALREADY ISSUE FOR THESE JEEPS BY PROVIDING INSULATORS THAT ARE PUT ON THE INJECTORS AND BETWEEN ON THE INJECTORS AND THE EXHAUST MANIFOLD. MY JEEP ALREADY HAD THE INSULATOR INSTALLED BUT BECAUSE THE VALVE COVER GASKET BROKE AND LEAKED OIL ALL OVER THE INSULATOR BLANKET AND SOAKED IT WITH OIL AND MADE IT A FIRE A HAZARD, I THREW IT AWAY THINKING THAT I CAN JUST BUY A NEW ONE FROM CHRYSLER. I WENT ONTO IWANTMOPAR.COM, A FCA DEALERSHIP (MCGOVERN CHRYSLER JEEP DODGE RAM ON 777 WASHINGTON ST, NEWTON, MA 02460), AND ORDERED SIX INJECTOR SHIELDS AND AN INSULATOR BLANKET TO REPLACE THE ONE THAT WAS PREVIOUSLY ON MY JEEP. THREE WEEK PASSED AND I RECEIVED AN EMAIL FROM THEM REFUSING TO SELL ME THE RECALL PARTS, STATING THAT MY JEEP HAD THESE PARTS ALREADY. HOW CAN A DEALERSHIP REFUSE TO SELL ME PARTS THAT MAKE MY JEEP SAFE AND COMPLIANT WITH FEDERAL LAWS? THANKS