NHTSA Complaint #11206337 — 2004 PONTIAC GRAND AM UNKNOWN OR OTHER

Complaint Details

ODI Number	11206337
Vehicle	2004 PONTIAC GRAND AM
Component	UNKNOWN OR OTHER
Date of Incident	March 1, 2016
Date Filed	May 8, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

I GOT A RECALL OF UNINTENDED IGNITION KEY ROTATION. I TOOK IT IN TO GM AND THEY SAID THEY COULD NOT HELP ME. THEY SAID IT IS FOR THE ORIGINAL KEYS , WHICH I HAVE. BUT MY PLASTIC ON ONE KEY IS BROKE ON ONE SPOT. I TOLD THEM MY IGNITION IS MESSED UP. THE KEY CAN BE PULLED OUT WITH THE CAR STILL RUNNING AND SOME TIMES IT WILL BE TURNED OFF AND KEYS IN MY HAND AND YET IT IS STILL ON. NO ONE EXPLAINED ANYTHING TO ME, EXCEPT THEY COULD NOT HELP ME, THAT IS WAS JUST A PLASTIC PIECE THAT THEY PUT ON THE KEY IN THE HOLE WHERE THE KEY RING GOES. YET I STILL KEEP GETTING THE RECALL IN THE MAIL. WHAT EXACTLY IS THE RECALL?

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