NHTSA Complaint #11206117 — 2014 MERCEDES-BENZ C250 ENGINE

Complaint Details

ODI Number	11206117
Vehicle	2014 MERCEDES-BENZ C250
Component	ENGINE
Date of Incident	April 22, 2019
Date Filed	May 7, 2019
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

IN JUNE OF 2018 WE HAD TO HAVE CAM SHAFT WORK DONE ON OUR CAR WHICH WAS SLIGHTLY OVER THE MANUFACTURE WARRANTY. THIS TOOK TWO TRIPS TO THE SHOP AND ABOUT $10,000 IN REPAIRS BECAUSE THE ONE SIDE FAILED THEN WITHIN A FEW WEEKS THE OTHER SIDE FAILED. I HAVE READ ON THE WEB MANY PEOPLE HAVE HAD THE SAME ISSUE AND IT BEGINS RIGHT AFTER THE WARRANTY GOES OUT. NOW THERE IS AN ISSUE WITH THE TIMING CHAIN WHICH I READ SHOULD HAVE BEEN REPLACED WHEN THE CAM SHAFT WORK WAS DONE. ALL THESE ISSUES WITH THE SAME MODEL AND THERE HAS BEEN NO RECALL. MERCEDES TOLD US IT IS A PROBLEM WITH THE C250 AND IT WILL PROBABLY HAVE TO BE DONE AGAIN AFTER ANOTHER 50,000 MILES. I DON'T UNDERSTAND IF THEY ARE AWARE OF THIS ISSUE WHY THEY HAVE NOT CORRECTED IT. IT COSTS ABOUT $5000 EACH TIME!

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