NHTSA Complaint #11205801 — 2016 SUBARU CROSSTREK

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11205801
Vehicle	2016 SUBARU CROSSTREK
Component	SERVICE BRAKES
Date of Incident	May 6, 2019
Date Filed	May 6, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

THIS IS A COMPLAINT ABOUT SUBARU DEALERS NOT RESPONDING TO A RECALL IN WHAT I WOULD CALL A TIMELY MANNER. I CANNOT TELL WHERE ON YOUR WEBSITE TO SUBMIT THIS. IT IS VERY CONFUSING. IT SAYS TO SUBMIT A COMPLAINT OF THIS TYPE, BUT DOESN'T TELL WHERE. I GOT A RECALL FOR THE BRAKE LIGHT ISSUE. I CONSIDER THIS A VERY HIGH PRIORITY. THE DEALER SAID THEY COULD SEE ME IN A WEEK. THAT SEEMS UNREASONABLE CONSIDERING THE NATURE OF THE RECALL. I AM VERY DISAPPOINTED IN SUBARU, AND IN YOUR CALL-IN SYSTEM WHICH SEEMED TO PROVIDE NOT HELP.

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