NHTSA Complaint #11205760 — 2015 KIA SPORTAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11205760
Vehicle	2015 KIA SPORTAGE
Component	ENGINE
Date of Incident	March 15, 2019
Date Filed	May 6, 2019
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

ENGINE STARTED MAKING KNOCKING SOUND WHILE ON THE HIGHWAY GOING TO HOUSTON TX AND THE ENGINE STALL ON ROAD. VERY BUSY ROAD. FORTUNATELY COASTED TO SIDE OF ROAD AND NO OTHER VEHICLES BEHIND. AFTER CONTACT KIA MOTORS THEY SENT WRECKER SERVICE. BUT DID NOT TOW TO NEAREST DEALERSHIP BUT GARAGE IN NEAREST TOWN. MECHANIC HAD NO IDEA WHY VEHICLE WAS SENT TO HIM. I HAD TO MAKE ARRANGEMENTS TO TOW CAR TO MY DEALERSHIP. AT DEALERSHIP NOW THEY SAY ENGINE IS PART OF RECALL BUT I NEVER RECIEVED ANY NOTICE TO TAKE OUR VEHICLE IN. NOW OVER A MONTH LATER STILL NO CAR AND NO ANSWER AS TO WHEN MY CAR WILL BE READY. AND PAYING FOR RENTAL. I GUESS THEY HAVE TO WAIT FOR FATALLY TO DO SOMETHING ABOUT THIS ISSUE.

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