NHTSA Complaint #11205552 — 2018 CHEVROLET SILVERADO 2500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11205552
Vehicle	2018 CHEVROLET SILVERADO 2500
Component	ENGINE
Date of Incident	May 3, 2019
Date Filed	May 3, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

BOUGHT THIS TRUCK BRAND NEW IN SEPTEMBER 2018 AND HAVE BEEN HAVING PROBLEMS WITH THE TORQUE CONVERTER SINCE THE DAY WE BOUGHT IT. IT HAS FREQUENT MODERATED SHUDDERING AND OR LURCHING AT THE ACCELERATION SPEED OF ABOUT 30 MPH. ALMOST EVERYDAY AND SEVERAL TIMES PER DAY. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES, THEY SAY THERE IS A "FLAW" IN THE 2017-2018 TRUCKS BUT THERE IS NOT A FIX. THEY SAY TO DRIVE THE TRUCK IN TOW HAUL AND THAT HELPS. I DO NOT WANT TO DRIVE IN TOW HAUL, I FEEL IT IS HARD ON THE TRUCK TO DRIVE IN TOW HAUL ON A REGULAR BASIS. TOW HAUL IS SPECIFIC FOR TOWING. AND IT COMPROMISES THE FUEL ECONOMY. I AM UNHAPPY THAT THERE IS A KNOWN PROBLEM BUT NO FIX WITH THE TORQUE CONVERTER.

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