NHTSA Complaint #11205510 — 2015 KIA FORTE

HELLO. MY NAME IS [XXX] . I DRIVE A 2015 KIA FORTE5. IT'S THE SX MODEL WITH RIGHT AROUND 91000 MILES RIGHT NOW; AND AS OF RECENTLY IT HAS FALLEN ILL. I TOOK IT TO THE DEALERSHIP AFTER I NOTICED A SLIGHT KNOCKING SOUND AS WELL AS SOME WEIRD MISFIRES I WAS FEELING. AFTER DIAGNOSIS THEY TOLD ME AND I QUOTE "INTERNAL DAMAGE TO THE CYLINDER HEAD&POSSIBLY PISTONS FROM WHAT THE TECHNICIAN GATHERS SO FAR. A TEAR DOWN TO VISUALLY INSPECT IS THE NEXT STEP. FOR THE DIAGNOSIS THOUGH THE COST IS $134.98". BASED ON THE INFORMATION RECEIVED FROM THEM I CONTACTED THE WARRANTY COMPANY, EXPECTING THEM TO COVER THE COSTS BUT FOR SOME REASON WAS TURNED AWAY. I AM NOW COMING AWARE THAT THE ISSUES LISTED ABOVE HAVE BEEN SUBJECT TO MANY RECALLS FOR THE EXACT SAME ENGINE AS MINE, HOWEVER I LEARNED THIS INFORMATION THOUGH A THIRD PARTY TECHNICIAN. NOT ONCE DID THE DEALERSHIP MENTION IT. I LOOKED FURTHER AND FOUND SEVERAL CASES ON MANY ONLINE KIA FORUMS OF PEOPLE CLAIMING TO HAVE THE SAME ISSUES WITH THE SAME ENGINE. I AM JUST LOOKING TO HAVE SOME HELP GETTING THIS SITUATION RESOLVED AS I'VE HAD MANY PEOPLE TELL ME THAT I SHOULDN'T BE HAVING THESE KINDS OF PROBLEMS WITH A CAR THIS YOUNG. NOT TO MENTION THAT MY CAR STILL FALLS UNDER THE POWER TRAIN WARRANTY AS WELL AS THE EXTENDED WARRANTY. BELOW I HAVE SENT COPIES OF ALL THE DIAGNOSTIC INFORMATION I RECEIVED. PLEASE RESPOND AS SOON AS POSSIBLE. I THANK YOU FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR