NHTSA Complaint #11205242 — 2017 DODGE DURANGO
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11205242 |
| Vehicle | 2017 DODGE DURANGO |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 26,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
I HAVE A 2017 DURANGO, THE REAR SHOCK ARE BAD ON IT, THE VEHICLE ONLY HAS 26500 ON IT. DODGE CURRENTLY HAS 200+ OF THESE SHOCKS ON BACK ORDER. WITH THE SHOCKS BEING BAD IF I GO OVER A SMALL BUMP IT CAUSES THE BACK END OF THE VEHICLE TO GET LOOSE AND YOU ALMOST LOSE CONTROL OF THE VEHICLE. I'VE LOOKED AT SEVERAL DODGE DURANGO FORUMS AND THIS SEEM LIKE A COMMON ISSUE WITH THEM. I'VE CONTACTS DODGE ALL THEY TELL ME IS THEY ARE WORKING ON MAKING REPLACEMENT PARTS. I'M NOT DRIVING IT CURRENTLY BECAUSE I AM CONCERNED ABOUT LOOSING CONTROL OF THE VEHICLE BECAUSE OF THIS ISSUE. I HAVE BEEN WAITING ABOUT A MONTH OF REPLACEMENT PARTS AND IT'S GOING TO BE A FEW MORE WEEKS BEFORE THEY HOPEFULLY HAVE THE PARTS. ALSO LOOKING AT THE DODGE FORUMS SOME PEOPLE HAVE HAD 3+ SET OF SHOCKS PUT IN THERE VEHICLE WITH THE SAME RESULT. IT DOES NOT SEEM LIKE DODGE IS TAKING THIS ISSUE SERIOUSLY AND I WOULD HATE FOR SOMEONE TO GET HURT OR KILLED BECAUSE OF THIS ISSUE.
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