NHTSA Complaint #11205242 — 2017 DODGE DURANGO

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11205242
Vehicle 2017 DODGE DURANGO
Component SUSPENSION
Date of Incident
Date Filed
Mileage 26,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

I HAVE A 2017 DURANGO, THE REAR SHOCK ARE BAD ON IT, THE VEHICLE ONLY HAS 26500 ON IT. DODGE CURRENTLY HAS 200+ OF THESE SHOCKS ON BACK ORDER. WITH THE SHOCKS BEING BAD IF I GO OVER A SMALL BUMP IT CAUSES THE BACK END OF THE VEHICLE TO GET LOOSE AND YOU ALMOST LOSE CONTROL OF THE VEHICLE. I'VE LOOKED AT SEVERAL DODGE DURANGO FORUMS AND THIS SEEM LIKE A COMMON ISSUE WITH THEM. I'VE CONTACTS DODGE ALL THEY TELL ME IS THEY ARE WORKING ON MAKING REPLACEMENT PARTS. I'M NOT DRIVING IT CURRENTLY BECAUSE I AM CONCERNED ABOUT LOOSING CONTROL OF THE VEHICLE BECAUSE OF THIS ISSUE. I HAVE BEEN WAITING ABOUT A MONTH OF REPLACEMENT PARTS AND IT'S GOING TO BE A FEW MORE WEEKS BEFORE THEY HOPEFULLY HAVE THE PARTS. ALSO LOOKING AT THE DODGE FORUMS SOME PEOPLE HAVE HAD 3+ SET OF SHOCKS PUT IN THERE VEHICLE WITH THE SAME RESULT. IT DOES NOT SEEM LIKE DODGE IS TAKING THIS ISSUE SERIOUSLY AND I WOULD HATE FOR SOMEONE TO GET HURT OR KILLED BECAUSE OF THIS ISSUE.

Related Complaints for the 2017 DODGE DURANGO

Other SUSPENSION Complaints

#11474539 I have taken it twice to the dealership. There is an issue with the rpm and i receive several light on my dash. The m...
#11099283 THERE ARE CURRENTLY 2 RECALLS FOR MY VEHICLE THAT I WAS ONLY MADE AWARE OF DUE TO ME CALLING THE DEALSHIP FOR REPORTI...
#10955350 THERE IS A DISTINCT THUD OR LOW PITCHED BANGING SOUND WHEN DRIVING OVER A TRANSITION CURB FROM A CITY STREET INTO A S...

Recent Complaints for the 2017 DODGE DURANGO

#11716366 ELECTRICAL SYSTEM Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen bl...
#11716366 ENGINE Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen bl...
#11716366 FUEL/PROPULSION SYSTEM Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen bl...
#11714838 ELECTRICAL SYSTEM We have researched and noticed there was an open recall in the past with the PCM. We are now experiencing issues such...
#11714838 ENGINE We have researched and noticed there was an open recall in the past with the PCM. We are now experiencing issues such...
Check any vehicle history by VIN - Free vehicle history report