NHTSA Complaint #11204687 — 2019 RAM 1500

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11204687
Vehicle	2019 RAM 1500
Component	VISIBILITY/WIPER
Date of Incident	January 1, 2019
Date Filed	April 30, 2019
Mileage	2,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

EVEN THOUGH THE DEFROST SYSTEM SEEMS TO PUT OUT PLENTY OF HEAT THE FAN OR THE WAY THE WINDSHIELD IS DESIGNED, WHEN IT IS COLD OUT AND/OR I AM TRAVELING AT A DECENT SPEED THE DEFROSTER DOES NOT KEEP THE WINDSHIELD CLEAR. IT AFFECTS APROX. THE LAST COUPLE OF INCHES THAT THE WIPERS REACH AND THEN EVERYTHING ABOVE THAT. THIS THEN AFFECTS THE AUTO WIPING OPTION. THERE IS A RECALL FOR BASICALLY THIS EXACT ISSUE NHTSA CAMPAIGN # 19V051000 BUT IT DOES NOT INCLUDE MY MODEL OF VEHICLE. IT AFFECTS THE RAM 1500 THAT HAVE THE 12" SCREEN BUT DO NOT HAVE DUAL CLIMATE CONTROL. MY VEHICLE HAS THE 12' SCREEN BUT DOES HAVE DUAL CLIMATE CONTROL. THE DATE LISTED BELOW IS JUST A GENERAL DATE. THIS ISSUE WOULD HAPPEN WHEN IT WAS RAINING/SNOWING AND IT WAS COLD OR CLOSE TO FREEZING TEMPS

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