NHTSA Complaint #11204157 — 2014 HONDA ODYSSEY
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11204157 |
| Vehicle | 2014 HONDA ODYSSEY |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
OUR 2014 DIAMOND WHITE PEARL HONDA ODYSSEY HAS A FACTORY PAINT DEFECT CALLED DELAMINATION. THE PAINT STARTED PEELING OFF IN SHEETS / LARGE SECTIONS FROM THE ROOF IN JANUARY 2019 AND THEN THE TAILGATE IN FEBRUARY 2019. THE WHITE PAINT BASE COAT IS CLEANLY SEPARATING FROM THE ED PRIMER. AMERICAN HONDA USA REFUSES TO TAKE OWNERSHIP OF THE PROBLEM AND ACTUALLY TRYING TO STATE THIS IS OWNER WEAR & TEAR? THEY NEED TO PAY FOR THIS DEFECT 100% AND HONDA NEEDS TO ADMIT THIS IS A WIDE SPREAD PROBLEM AFFECTING ALL NEWER WHITE HONDA'S LIKE 2016 HRV, 2015 PILOTS, FITS & ODYSSEYS, 2014 PILOTS & ODYSSEYS, 2013, 2012 ETC ETC. ANYTHING WHITE FROM HONDA AND EVEN ACURA, MADE IN THEIR USA & MEXICO FACTORIES. CBS 2 LOS ANGELES NO HAS AN OPEN AND ONGOING INVESTIGATION AS WELL: HTTPS://LOSANGELES.CBSLOCAL.COM/VIDEO/PROGRAM/1200/4059251-2-ON-YOUR-SIDE-PEELING-CAR-PAINT/ ALL WE WANT IS HONDA USA TO COVER THIS DEFECT 100%, AND IF THEY CONTINUE TO SELL THESE WHITE HONDA'S TO OWNERS NOT LETTING THEM KNOW THE PAINT WILL ONLY LAST BETWEEN 3-5 YEARS THEY ARE PRACTICING IN CONSUMER FRAUD. INDUSTRY STANDARD IS FOR A CARS PAINT TO LAST A MINIMUM OF 10 YEARS UNDER NORMAL USE.
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