NHTSA Complaint #11204039 — 2016 SUBARU FORESTER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11204039
Vehicle	2016 SUBARU FORESTER
Component	UNKNOWN OR OTHER
Date of Incident	September 8, 2018
Date Filed	April 26, 2019
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WHEN USING THE NAVIGATION FUNCTION, THE AUDIO STOPS PROVIDING VOICE DIRECTIONS, FORCING THE DRIVER TO HAVE TO PHYSICALLY LOOK AT THE MAP DISPLAY FOR DIRECTIONS, TAKING EYES OFF OF THE ROAD. THIS HAS OCCURRED ON HIGHWAYS AS WELL AS IN CITY DRIVING. THIS ALSO LOCKS THE RADIO DISPLAY WHICH PREVENTS ANY OTHER USAGE OF THE INFORMATION SCREEN. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST 10 MONTHS, THE LAST TIME IN APRIL 2019..

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