NHTSA Complaint #11204026 — 2016 NISSAN ROGUE

DRIVING THE VEHICLE, THE HOOD OF THE NISSAN ROGUE IS LATCHED BUT THE ACTUAL HOOD WILL MOVE (FLAP) WHEN DRIVING OVER 45-50 MPH. THIS STARTED THE SAME DAY THE VEHICLE WAS PURCHASED BUT WAS NOT ABLE TO GET IT IN BECAUSE OF WAIT TIME AT THE LOCATION. I HAVE WENT TO THE PLACE WHERE THE CAR WAS PURCHASED AT CARMAX, BUT THEY SAID IT WAS A PROBLEM THAT NISSAN INFORMED THEM ABOUT AND THERE WAS NOTHING THAT CAN BE DONE. NISSAN TOLD THEM THAT THERE WERE MANY OTHER VEHICLES THAT HAVE THE SAME DEFECT BECAUSE OF THE WAY THE CAR WAS MADE AND THE ONLY SOLUTION WAS TO TIGHTEN THE HOOD TO A CERTAIN EXTENT ACCORDING TO CARMAX. AFTER LEAVING THE LOCATION AND 3 DAYS LATER THE HOOD OF MY CAR IS FLAPPING AND MOVING EVEN MORE THAN BEFORE, I FEEL LIKE THIS WILL EVETUALLY LEAD TO ANOTHER PROBLEM BECAUSE YOU CAN ACTUALLY SEE THE HOOD MOVING WHILE DRIVING AND THE PERSON AT THE CARMAX LOCATION WAS AWARE OF HOW MUCH IT WAS MOVING DURING A TEST DRIVE. I HAVE TRIED TO LOOK UP INFORMATION ABOUT THE VEHICLE BECAUSE I WAS TOLD IT WAS AN ONGOING PROBLEM, BUT AS OF NOW I HAVE NOT FOUND ANYTHING RELATED TO THE PROBLEM I AM HAVING. I DO NOT BELIEVE IT IS SAFE TO DRIVE THE VEHICLE IN THAT STATE BECAUSE IT COULD GET WORSE AND EVENTUALLY BECAUSE OF THE SPEED OF THE HIGHWAY I DRIVE ON (70MPH US 1 NC) IT COULD POSSIBLE AFFECT THE LATCH OR SOMETHING ELSE.