NHTSA Complaint #11203895 — 2015 FORD EXPLORER

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number 11203895
Vehicle 2015 FORD EXPLORER
Component SEAT BELTS
Date of Incident
Date Filed
Mileage 83,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

1ST CONCERN: MY 2015 FORD EXPLORER IS AT 84,000 MILES. I HAVE CAPTAIN (BUCKET) SEATS FOR THE 2ND ROW. ABOUT 6 MONTHS AGO, MY SON COULDN'T GET OUT HIS SEAT BELT. THE RED BUTTON WOULDN'T RELEASE AND IT WAS TIGHT AROUND HIS WAIST, EVENTUALLY I WAS ABLE TO MAKE ENOUGH ROOM FROM HIM TO SLIDE UNDER THE LAP BELT. THE ESTIMATE I RECEIVED 3 WEEKS AGO WAS $230 NOT COVERED UNDER WARRANTY. I HAVE NEVER HAD TO REPLACE A SEAT BELT. 2ND CONCERN: THIS PAST WEEKEND TRAVELING 70 MPH ON A HIGHWAY I HEARD FLAPPING OUTSIDE THE FRONT DRIVERS WINDOW THE PANEL WAS SHAKING FOR ABOUT 30 SECONDS THEN FLEW OFF. BEFORE I COULD SAFELY STOP THE RUBBER THAT WOULD HAVE BEEN UNDERNEATH THE PANEL CAME LOOSE AND STARTED HITTING THE DRIVER'S SIDE WINDOW. I INSPECTED THE PASSENGERS SIDE AND IT HAS ALSO LIFTED AND WILL COME OFF SOON. I HAVEN'T HAD AN OPPORTUNITY TO GET AN ESTIMATE BUT I FEEL AS THESE ARE ISSUES THAT SHOULD BE HAPPENING. BOTH IN MY OPINION ARE SAFETY CONCERNS, NOTHING SHOULD BE FLYING OFF THE CAR AND SEAT BELTS SHOULD WORK.

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