NHTSA Complaint #11203818 — 2019 TOYOTA HIGHLANDER HYBRID
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11203818 |
| Vehicle | 2019 TOYOTA HIGHLANDER HYBRID |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NH |
Consumer Description
0 MILES, BRAND NEW, BROUGHT IT HOME AND FOUND THE VOICE PROMPTS AND NAVIGATION SYSTEM DID NOT WORK, SO YOU HAVE TO LOOK AT THE MAP AND TAKE YOUR EYES OFF OF THE ROAD IN ORDER TO FIND THE DIRECTION TO WHERE YOU'RE GOING. BROUGHT IT IN TO THE SHOP THE NEXT DAY, WAS GIVEN A LOANER, AND THEY "UPDATED" THE CAR'S CIOMPUTER. IT WORKED UNTIL YOU TURNED THE CAR OFF, AND ONCE AGAIN, THE NAVIGATION SYSTEM WOULD NO WORK, AND THERE WERE NO VOICE PROMPTS WHATSOEVER TO HELP THE DRIVER KEEP "EYES ON THE ROAD" WHILE FIGURING OUT HOW TO NAVIGATE THE ON BOARD MENU THAT WAS SILENT. ALSO, THE "EASY SPEAK" FUNCTION DIDN'T WORK, SO IF YOU HAVE A BABY IN THE SECOND OR THIRD ROW, THE BAY MAY NOT HEAR YOU TRYING TO ASSESS WHAT IS WRONG. NO TURN-BYTURN GUIDANCE WORKING. NO
Related Complaints for the 2019 TOYOTA HIGHLANDER HYBRID
Other UNKNOWN OR OTHER Complaints
#11180862
MY TOYOTA HIGHLANDER LIMITED PLATINUM HYBRID NAVIGATION SYSTEM VEHICLE VOICE COMMAND DOESN'T WORK ON INITIAL START UP...
Recent Complaints for the 2019 TOYOTA HIGHLANDER HYBRID
#11649195
ENGINE AND ENGINE COOLING
The contact owns a 2019 Toyota Highlander Hybrid. The contact stated that while driving at various speeds, there was ...
#11487201
SUSPENSION
The contact owns a 2019 Toyota Highlander Hybrid. The contact stated while driving 5 MPH, he heard abnormal knocking ...
#11487201
SUSPENSION:REAR:SHOCK ABSORBER
The contact owns a 2019 Toyota Highlander Hybrid. The contact stated while driving 5 MPH, he heard abnormal knocking ...
#11414436
ENGINE
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE LOSS MOTIV...
#11414436
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE LOSS MOTIV...