NHTSA Complaint #11203764 — 2018 NISSAN TITAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11203764
Vehicle	2018 NISSAN TITAN
Component	ELECTRICAL SYSTEM
Date of Incident	April 22, 2019
Date Filed	April 25, 2019
Mileage	3,886 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

ON DATE THE TRUCK WAS PURCHASED, BEFORE WE DROVE TRUCK OFF LOT, CENTER CONSOLE HAD UPDATE ERROR MESSAGE DISPLAYED (SEE IMAGES). NOTHING ON CENTER CONSOLE WOULD WORK, BUT VEHICLE WOULD RUN FINE. BLIND SPOT DETECTION WOULD NOT WORK. SYSTEM WOULD TRY TO REBOOT ITSELF FOR ABOUT AN HOUR BEFORE SYSTEM WOULD COME BACK ONLINE AND EVERYTHING WOULD BE NORMAL, INCLUDING BLIND SPOT DETECTION. NEXT DAY, I TOOK TRUCK TO WORK AND CONSOLE WENT OUT AGAIN AS I WAS DRIVING. BLIND SPOT DETECTION NO LONGER WORKED AGAIN. TOOK IT TO DEALERSHIP. THEY CONFIRMED IT HAD THE LATEST SOFTWARE UPDATE AND DETERMINED HEAD UNIT WAS BAD AND ARE REPLACING IT NOW.

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