NHTSA Complaint #11712189 — 2018 NISSAN TITAN

The contact owns a 2018 Nissan Titan. The contact stated that while refueling, there was an engine run-on after the vehicle was turned off. The contact determined there was a vapor lock issue and that air was entering the fuel system. The vehicle was difficult to start. There was an abnormal clicking sound coming from the vehicle. There were no warning lights illuminated. Upon research, the contact determined that the failure was like TSB: NTB19-049. The contact used a scanner and determined the failure was related to the fuel pump module. The local dealer was contacted and confirmed that parts were on back order. The contact called another local dealer, Victory Nissan Parts Center (307 Thompson Ln, Nashville, TN 37211); who confirmed that parts were backordered for approximately 6 to 8 months. The failure mileage was approximately 62,000.