NHTSA Complaint #11203676 — 2015 PORSCHE MACAN S

MY WIFE RECENTLY HAD A VERY TERRIFYING EXPERIENCE WHILE DRIVING HOME IN OUR 2015 MACAN S THIS PAST WEEKEND. AFTER RUNNING ERRANDS, SHE WAS DRIVING HOME AND THE BRAKES FAILED ON OUR MACAN. THERE WAS NO PRESSURE IN THE BRAKE LINES AND THE BRAKE PEDAL HAD TO BE PUSHED TO THE FLOOR IN ORDER TO JUST SLOW DOWN, NOT EVEN STOP. THERE WERE NO WARNING LIGHTS OR INDICATORS THAT CAME ON BEFORE THIS ISSUE HAPPENED. LUCKILY, SHE WAS ALONE IN THE CAR WITH NO ONE ON THE ROAD AND ONLY TRAVELING ON LOCAL ROADS, GOING AROUND 25 MPH WHEN THIS HAPPENED. IF SHE WAS ON THE HIGHWAY, THIS WOULD HAVE BEEN A VERY DIFFERENT SITUATION ESPECIALLY IF OUR 3YR OLD WAS IN THE CAR. I HAD THE CAR TOWED TO A LOCAL PORSCHE DEALERSHIP TO HAVE THEM REVIEW WHAT CAUSED THIS FAILURE AS THE CAR WAS UNDRIVEABLE. AFTER THE TECHNICIAN REVIEWED THE CAR, THEY SENT ME A VIDEO SHOWING THAT THE BRAKE LINE WAS BEING PINCHED OR SOMEHOW RUBBING AGAINST WHAT LOOKS LIKE THE BOLT HOLDING THE FRONT PASSENGER SHOCK. I THOUGHT THAT MAYBE A CLIP HAD POPPED CAUSING THE HOSE TO COME LOOSE BUT I DID SOME RESEARCH AND FOUND THAT THERE IS NO CLIP HOLDING THE LINE IN PLACE. THE LINE LOOKS TAUGHT ENOUGH WHERE IT SHOULD NOT RUB AGAINST ANYTHING BUT HAS ENOUGH SLACK TO ALLOW THE WHEEL TO TURN LEFT AND RIGHT. IF THIS IS TRUE, HOW COULD THE LINE HAVE BEEN PINCHED OR IS THIS A VERY SERIOUS DESIGN FLAW THAT ALLOWS THE BRAKE LINE TO RUB AND WEAR AGAINST THE SHOCK BOLT? OR IS THE ISSUE SIMPLY A FAULTY BRAKE LINE WHICH SHOULD NOT HAVE HAPPENED TO AN ALMOST 4YR OLD CAR WITH LESS THAN 100K MILES. I'VE ALSO REACHED OUT TO THE DEALERSHIP AND PORSCHE USA ABOUT THIS ISSUE.