NHTSA Complaint #11203497 — 2016 RAM 2500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11203497 |
| Vehicle | 2016 RAM 2500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 7,687 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
MY VEHICLE HAS A RECALL FOR THE DRAG LINK. WHEN I TOOK IT TO THE DEALER THEY WELDED THE DRAG LINK TOGETHER WITH THE STEERING WHEEL OFF CENTER. NOW I CANNOT ADJUST THE STEERING WHEEL. THIS IS DANGEROUS WHEN A NEW DRIVER USES THE TRUCK AND DOES NOT REALIZE THE STEERING WHEEL IS OFF CENTER. THE DEALER REFUSES TO CORRECT SAYING THIS PART OF AN ALIGNMENT. WHEN THE DEALER FIXES A SAFETY PROBLEM BY WELDING THE ADJUSTERS SHUT THEY SHOULD BE REQUIRED TO ADJUST THE STEERING BEFORE THEY REMOVE ALL CAPABILITY TO ADJUST.
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