NHTSA Complaint #11203422 — 2007 SUBARU OUTBACK

BRAKES FAILED ON A CITY STREET, APPROACHING HIGHWAY ON-RAMP - CAR BEING DRIVEN BY A 17 YEAR OLD NEW DRIVER - THANKFULLY NO COLLISION OR DAMAGE TO PERSON OR PROPERTY OCCURRED. AFTER INSPECTION, REAR BRAKE LINE FAILED DUE TO CORROSION/PERFORATION AT 2-2 WAY CONNECTOR AT 176K MILES AFTER TWO PREVIOUS RECALLS WERE SUPPOSEDLY EXECUTED. DATES OF NOTE: ' 2007 - VEHICLE SOLD BY ANCHOR SUBARU, NORTH SMITHFIELD, RI TO ORIGINAL OWNER (NOT ME) ' JUNE 11, 2013 - RECALL WQG-43 PERFORMED WITH FIRST OWNER AT ANCHOR SUBARU ' SPRAY WAX APPLIED ' CAR HAS 132K MILES ' AUGUST 13, 2014 - RECALL WQK-47 PERFORMED WITH FIRST OWNER AT ANCHOR SUBARU ' SPRAY WAX APPLIED A SECOND TIME ' CAR HAS 152K MILES ' MAY 7, 2017 ' VEHICLE RE-SOLD TO 2ND OWNER (ME), ' CAR HAS 166K MILES ' MARCH 12, 2019 ' VEHICLE BRAKES FAIL ' CAR HAS 176K MILES MAKES NO SENSE HOW, IN A SPAN OF ONLY 24K MILES FROM WHEN THE RECALL WORK WAS PERFORMED THE SECOND TIME AT 152K MILES, UNTIL THE BRAKE FAILURE AT 176K MILES, THE TWICE-APPLIED WAX 'REMEDY' PERFORMED IN THE RECALL ACTIONS WORE OFF COMPLETELY, AND, THE BRAKE LINE COMPLETED CORRODED AND FAILED. THIS DOES NOT SEEM POSSIBLE NOR PROBABLE, AND, IF IT IS POSSIBLE, THEN THE 'REMEDY' THAT WAS PROVIDED BY SUBARU WAS UNSUITABLE, OR, THE DEALERSHIP INCORRECTLY APPLIED THE MATERIAL THAT WAS SUPPOSED TO PREVENT THE CORROSION FROM HAPPENING. I HAVE NO PROOF THAT THIS WORK WAS ACTUALLY PERFORMED. I BELIEVE THAT THE SPRAY-ON WAX WAS NOT CORRECTLY APPLIED IN NEITHER METHOD NOR QUANTITY ON MY VEHICLE. ANCHOR SUBARU WOULD NOT COVER THIS UNDER THE RECALL. PAID MY OWN MECHANIC TO FIX THE ISSUE. SENT REGISTERED LETTERS TO SUBARU OF AMERICA AND TO THE 3 OWNERS OF THE DEALERSHIP OVER A MONTH AGO AND NONE HAVE RESPONDED TO MY CONCERNS.