NHTSA Complaint #11203387 — 2012 CHEVROLET CRUZE AIR BAGS

Complaint Details

ODI Number	11203387
Vehicle	2012 CHEVROLET CRUZE
Component	AIR BAGS
Date of Incident	December 26, 2015
Date Filed	April 24, 2019
Mileage	34,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

CAR WAS HIT ON BACK DRIVERS DOOR AND WHEEL WELL, IT PUSHED THE BACK BOTTOM SEAT IN. CAR SPUN THREE TIMES IN THE RAIN AND NONE OF THE 10 AIR BAGS DEPLOYED. I HIT MY HEAD ON THE SIDE DRIVERS WINDOW 3 TIMES DUE TO SIDE SEAT AIR BAGS NOT DEPLOYING. GM CAME OUT WHILE CAR WAS IN AUTO SHOP PUT SOME MACHINE ON IT TO ADDRESS MY ? WHY AIR BAGS DID NOT DEPLOY WHEN IT WAS HIT HARD ENOUGH TO PUSH CAR FRAME IN AND SPIN WHOLE CAR THREE TIMES. THEY TOLD BODY SHOP THAT IT WAS HIT IN SUCH A WAY THE TWO SEAT AIR BAGS WERE NOT SENSORED. I HAVE NOT FELT SAFE IN CAR SINCE. CAR WAS ON A RUAL STREET WHEN HIT AT ABOUT SPEED OF 40 MILE AN HOUR. I CAN EMAIL PICTURES OF CAR DAMAGE IF NEEDED.

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