NHTSA Complaint #11203274 — 2016 HONDA CR-V

VIBRATION IN STEERING WHEEL, AT 70 TO 80 MPH ON FREEWAY, YOU DON'T WANT TO HOLD STEERING WHEEL, CAR WAS BRAND NEW TOOK IN AT 1,200 MILES HONDA DEALER BALANCED ALL 4 TIRES, VIBRATION IS STILL THERE . I WENT BACK TO COMPLAIN, THE SERVICE WRITER SAID, YOU NOW HAVE 11,000 MILES ON THE VEHICLE WHY DID YOU WAIT SO LONG I SAID I'VE HAD OVER10 MAJOR BACK OPERATIONS AND MY WIFE IS THE MAIN DRIVER, SHE DOES NOT DRIVE AT 70 MPH, WHEN I DRIVE AT 70 MPH IT IS BECAUSE I HAVE TO KEEP UP WITH TRAFFIC IN THE FAST LANE AND THE VIBRATION IN THE STEERING IS STILL PRESENT, THE SERVICE WRITER STARTED MAKING EXCUSES FOR NOT FIXING THE PROBLEM, NOW BEING A VIETNAM WAR VET AND I HAD A 60% HEARING LOST AT THE TIME, SO I TALK A LITTLE LOUD, I WENT OUT TO SIT IN MY CAR TO WAIT TO GET MY CAR FIXED, THE SERVICE MANAGER CAME OUT TO MY CAR AND BE-LITTLE ME, NOT REALIZING I'VE BEEN A CAR MECHANIC FOR 30 YEARS, HE SAID YOU CAN TAKE YOUR CAR WHERE EVER YOU WANT TO, BUT WE AT MANLY HONDA SANTA ROSA, CA. WILL NOT FIX YOUR CAR EVEN THOUGH IT IS STILL UNDER WARRANTY. THEN HE SAYS GET OFF THE PROPERTY AND DON'T COME BACK. I PAID TO HAVE THE TIRES BALANCED AGAIN AT A TIRE SHOP, THE VIBRATION IN THE STEERING IS STILL PRESENT !!!!!.