NHTSA Complaint #11203203 — 2004 TOYOTA PRIUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11203203
Vehicle	2004 TOYOTA PRIUS
Component	STEERING
Date of Incident	April 9, 2019
Date Filed	April 23, 2019
Mileage	138,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 12V537000 (STEERING) BY BALISE TOYOTA (1399 RIVERDALE ST, WEST SPRINGFIELD, MA 01089, (413) 306-3037), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.

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