NHTSA Complaint #11203123 — 2016 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11203123
Vehicle 2016 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage 18,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

TAKATA RECALL. WHENEVER I MANEUVER SLOWLY WHEN I PARK HORIZONTALLY, I CAN HEAR CRACKLING SOUND AND THIS WAS FIXED TWICE BY FORD DEALER. RECENTLY, THE DASHBOARD HAD WARNING THAT STEERING IS NOT WORKING. THE STEERING BECAME STIFF RIGHT AWAY AND STIFFER THAT HAVE TO DRIVE SLOWLY AND TURN ON MY HAZARD LIGHT THE NEXT 3 MILES TO REACH HOME. I COULD HARDLY TURN THE WHEEL THAT HAVE TO AVOID ROADS WHERE I HAVE TO TURN. IT WAS FIXED BY SAME DEALER AND GOT MY VEHICLE AFTER A WEEK. THE MILEAGE IS 18,000 AND NOW I'M NOT CONFIDENT TO TAKE MY 3 YEAR OLD CAR ON LONG DISTANCE DRIVE. THE SUSPENSION WAS FIXED AS WELL MID 2018 FOR THE CAR IS RUNNING LIKE A 20 YEAR OLD TRUCK ON THE ROAD.

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