NHTSA Complaint #11202947 — 2012 KIA OPTIMA HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11202947
Vehicle	2012 KIA OPTIMA HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	November 14, 2018
Date Filed	April 22, 2019
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A DISK INSIDE THE STEERING WHEEL NEEDED TO BE REPLACED. IN ADDITION, THE AIR FLAP SYSTEM SENSOR AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CASEY KIA (LOCATED AT 11999 JEFFERSON AVE, NEWPORT NEWS, VA 23606, (757) 347-8247) AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

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