NHTSA Complaint #11202806 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11202806 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 44,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IA |
Consumer Description
AFTER 44K MILES THE STEERING RACK IS COMPLETELY BROKEN AND REQUIRES A FULL REPLACEMENT. THIS IS GREATER THAN $2500 COST FOR A NEW CAR CAR MAKES A LOUD MECHANICAL CLUNKING SOUND WHEN TURNING RIGHT. HAD IT REVIEWED BY LOCAL FORD DEALER AND THEY SAID BEARINGS ON THE RACK AND PINION ASSEMBLY ARE GOING. THIS IS A SAFETY ISSUE WHERE A NEW CAR WITH SUCH LOW MILES HAS A STEERING SYSTEM THAT REQUIRES FULL REPLACEMENT. INTERNET SEARCHES HAVE SHOWN MANY INSTANCES OF PEOPLE REQUIRING A REPLACEMENT OF THE SYSTEM.
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