NHTSA Complaint #11202800 — 2007 SATURN AURA

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE GEARS WOULD NOT PROPERLY ENGAGE WHILE IN ANY GEAR. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT EXPERIENCED THE VEHICLE ROLLING WHILE IN PARK, REVERSE, OR DRIVE AND HAD TO APPLY THE EMERGENCY BRAKE TO PREVENT A CRASH. IN ADDITION, THE ONSTAR SYSTEM (VOICE COMMAND) AND RADIO WOULD ACTIVATE ON THEIR OWN DUE TO AN INTERNAL ELECTRICAL WIRING FAILURE. THE VEHICLE WAS TAKEN TO LARRY PUCKETT CHEVROLET (2101 COBBS FORD RD, PRATTVILLE, AL 36066, (334) 223-4481) AND THE BATTERY WAS REPLACED MORE THAN FOUR TIMES DUE TO THE LOSS OF POWER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.