NHTSA Complaint #11202691 — 2000 FORD WINDSTAR

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11202691
Vehicle 2000 FORD WINDSTAR
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 94,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I LIKE TO BRING TO YOUR ATTENTION A STILL ONGOING LIFE-THREATENING SAFETY ISSUE WITH THE FORD WINDSTAR 2000 REAR AXLE. AS YOU KNOW, THE WINDSTAR'S WERE RECALLED FOR THIS SAFETY ISSUE IN 2010. MY PARTICULAR CAR WAS REINFORCED WITH 2 BRACKETS UNDER SAFETY RECALL 10S13 AT THE MOST CRITICAL PART OF THE AXLE AND I THINK IN THE AREA WERE THE BRACKETS ARE INSTALLED THE AXLE WILL HOLD UP EVEN WITH A LOT OF CORROSION PRESENT. THE PROBLEM IS THE AXLE IS CRACKING JUST 1 INCH TO THE RIGHT BESIDE THE REINFORCED BRACKET IN MY CASE THE DRIVER'S SIDE OF THE CAR. THE ONLY REASON I FOUND OUT ABOUT THIS, A FEW WEEKS AGO I HAD MY CAR SERVICED AND I DID AN INSPECTION ON THE AXLE AND THAT'S WHEN I FOUND THAT BIG CRACK HALF WAY AROUND THE AXLE!!! THAT SAME DAY I WENT TO MY FORD DEALER (BILL BROWN) TO BRING IT TO THEIR ATTENTION, UNFORTUNATELY FOR THE SERVICE MANAGER THIS WAS NOT A RECALL MATTER ANYMORE AND HE HAD NO INTEREST OF INSPECTING THE AXLE WITHOUT CHARGING ME $ 125.00. NATURALLY I REFUSED TO PAY THAT AMOUNT.

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