NHTSA Complaint #10914032 — 2000 FORD WINDSTAR

REAR AXLE BRAKETS-THE BRAKET WAS REINFORCED ABOUT 2YRS AGO AND FOR THE 2ND TIME FORD IS SAYING THAT MAYBE WAS REFORCED WRONG, TRY MAKE APPOINT. TO CONFIRM IF THEY WERE DONE CORRECTLY OR NOT AND NOW NOBODY CALL BACK TO MAKE AN APPOINTM. OR WHEN THEY CAN LOOK INTO AND IF I WANT THE WORK DONE I CAN $300 TO REPLACE IT ON TOP THE LETTER WAS RECEIVE LAST WEEK OF SEPT. AND DUE DATE TO REPLACE FOR THAT PRICE IS OCTOBER 31ST. WHY NOT MAIL AIRLIER WHEN DEALERS ALWAYS ARE SO BUSY?, CONTACT THE 866 PH AND THEY SAY MOSTLY THE LETTER WAS FOR TO REPLACE IT FOR $300. I NEED SOMEBODY CHECK FIRST BEFORE MAKE DECISIONS, WHY AM I HAVE TO PAY WITHOUT SEEN THE CAR? IN THIS WEBSITE YOU DON'T SHOW ANY RECALL, WHAT'S WRONG WITH ALL OF YOU PEOPLE? PLEASE HELP.