NHTSA Complaint #11202674 — 2014 GMC TERRAIN

I WAS DRIVING ON I-85 SOUTH AT ABOUT 55 MPH HEADED TO WORK ON APRIL 19, 2019 DURING A HEAVY RAIN STORM. I WAS DRIVING IN THE HOV PEACH LANE WHEN ALL OF A SUDDEN, MY WIPER BLADES STOPPED COMPLETELY IN AN UPRIGHT POSITION CAUSING COMPLETE BLINDNESS. I COULD NOT SEE ANY OF THE CARS IN FRONT OF ME AT ALL. SINCE I WAS DRIVING IN THE HOV PEACH LANE (LEFT LANE), I HAD NO SHOULDER TO PULL OVER. MY CAR WAS STILL PARTIALLY ON THE INTERSTATE CAUSING A TRAFFIC JAM AND PEOPLE HAD TO STOP TO GO AROUND ME. I HAD TO CALL THE HERO UNIT TO HELP ME GET TO THE RIGHT SIDE OF THE INTERSTATE. THE RAIN WAS SO HEAVY, I COULD NOT DRIVE THE VEHICLE. I HAD TO GET TOWED TO MY HOUSE. I NEVER MADE IT TO WORK. I NOW FIND OUT THIS IS AN ONGOING PROBLEM WITH THE WIPER UNIT AND MY SAFETY IS NOW COMPROMISED WHEN THERE ARE HEAVY RAINS. THIS WIPER UNIT SHOULD HAVE BEEN RECALLED YEARS AGO. AT THE VERY LEAST, PLEASE RECALL BEFORE SOMEONE IS KILLED OR HURT.