NHTSA Complaint #11197343 — 2017 FORD F-250

TL* THE CONTACT OWNS A 2017 FORD F-250. WHILE DRIVING 75 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AS IT EXPERIENCED THE DEATH WOBBLE AND SHOOK VIOLENTLY. ALSO, THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT AND HIS WIFE HAD NO CONTROL AS THE VEHICLE SPED THROUGH THREE LANES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO JIM CLICK FORD (6244 E 22ND ST, TUCSON, AZ 85711, (877) 777-9263) WHERE IT WAS DIAGNOSED THAT A STEERING DAMPER NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. WHILE THE CONTACT AND HIS FAMILY WERE TAKING A ROAD TRIP, THE REPAIR FAILED WITHIN HOURS. THE VEHICLE ACCELERATED IN TRAFFIC AND EXPERIENCED THE DEATH WOBBLE. THE VEHICLE WAS REPAIRED THREE TIMES. THE VEHICLE NEEDED A SHIM INSTALLED BECAUSE THE ORIGINAL SHIM DETACHED FROM THE VEHICLE'S BODY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,000.