NHTSA Complaint #11197002 — 2008 TOYOTA AVALON

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING 50-60 MPH, THE VEHICLE SHOOK DRASTICALLY WITHOUT WARNING AND WOULD NOT STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A FRONT END ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED MORE THAN TWICE. DUE TO THE FAILURE, A NEW RACK AND PINION NEEDED TO BE INSTALLED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.