NHTSA Complaint #11196948 — 2018 BMW K 1600 GTL

THIS IS A NEW, 2018 MOTORCYCLE PURCHASED FROM THE DEALER ON 4/6/2019 WITH 6 MILES ON THE ODOMETER. AFTER A SHORT TEST RIDE THROUGH SEVERAL SHORT BACK-ROADS AROUND THE DEALERSHIP I DECIDED TO PURCHASE THE VEHICLE. UPON LEAVING THE DEALERSHIP AND HEADING HOME ON THE INTERSTATE AT HIGHWAY SPEEDS THE ISSUE REVEALED ITSELF. THE MOTORCYCLE HAS A DANGEROUSLY AGGRESSIVE LEFT PULL. CONSTANT PULLING OF THE LEFT BAR AND/OR PUSHING OF THE RIGHT BAR IS REQUIRED FOR THE VEHICLE TO TRACK PROPERLY. EASING OFF OF THE PRESSURE WILL RESULT IN THE MOTORCYCLE INITIALLY LEANING AND TURNING LEFT. IF NOT CORRECTED BY REAPPLYING THE PULLING/PUSHING OF THE HANDLEBARS THE BIKE WILL AGGRESSIVELY PULL LEFT ACROSS LANES OR INTO ONCOMING LANES. I NOTIFIED THE SALES PERSON OF THE ISSUE AND WAS ADVISED TO BRING THE VEHICLE IN THE FOLLOWING FRIDAY (4/12/19) TO BE CHECKED. UPON ARRIVAL THE SERVICE MANAGER STATED HE DIDN'T HAVE TIME TO LOOK AT THE VEHICLE AND SCHEDULED ANOTHER DATE (4/17/19) TO BRING THE BIKE IN. UPON INSPECTION AND A TEST RIDE THE SERVICE MANAGER STATED THAT HE COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE BUT HE SAID THE WIND WAS BLOWING STRONGLY AT THE TIME OF HIS RIDE. HIS SOLUTION WAS TO ADJUST THE FRONT TIRE AIR PRESSURE AND SEND ME ON MY WAY. THIS PULLING IS DANGEROUS NOT TO MENTION EXTREMELY FATIGUING BY CONSTANTLY HAVING TO CORRECT THE TRACKING OF THE BIKE. BECAUSE OF THE CONSTANT EFFORT INVOLVED TO CORRECT THE TRACKING OF THE BIKE I DO NOT FEEL SAFE DRIVING THIS VEHICLE MORE THAN A FEW MILES AT A TIME. I HAVE TRIED RIDING IN DIFFERENT LANES AND IN DIFFERENT POSITIONS IN THOSE LANES ALL WITH THE SAME RESULTS SO THE CROWN/GRADE OF THE ROAD IS NOT CAUSING THE ISSUE.