NHTSA Complaint #11360472 — 2018 BMW K 1600 GTL

TL* THE CONTACT OWNS A 2018 BMW K-1600. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ENGINE FAULT WARNING LIGHT ILLUMINATED AND THE MOTORCYCLE IMMEDIATELY STALLED. THE CONTACT PULLED THE MOTORCYCLE OFF TO THE SIDE OF THE ROADWAY, RESTARTED THE MOTORCYCLE WITHOUT FURTHER INCIDENCE. THE MOTORCYCLE WAS TAKEN TO BIG SKY MOTORSPORTS (2315 SOUTH AVE W, MISSOULA, MT 59801) WHERE THE CONTACT WAS INFORMED THAT THE MOTORCYCLE NEEDED A SOFTWARE UPDATE. THE SOFTWARE UPDATE WAS PERFORMED AND RETURNED TO THE CONTACT. RECENTLY, WHILE DRIVING 72 MPH WITH THE CRUISE CONTROL ENGAGED, THE ENGINE FAULT LIGHT ILLUMINATED AND THE MOTORCYCLE STALLED AGAIN. THE CONTACT WAS ALSO ABLE TO RESTART THE MOTORCYCLE SOON AFTER FAILURE. THE CONTACT CALLED THE SAME DEALER AND MADE AN APPOINTMENT FOR THE MOTORCYCLE TO BE INSPECTED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE MOTORCYCLE. THE CONTACT WAS ALSO INFORMED THAT HE WOULD RECEIVE A CALLBACK FOR MORE INFORMATION ON THE FAILURE. THE MOTORCYCLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.