NHTSA Complaint #11196579 — 2011 SCION XB

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11196579
Vehicle	2011 SCION XB
Component	ENGINE
Date of Incident	April 15, 2019
Date Filed	April 15, 2019
Mileage	106,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

"OIL COMP RECALL" WENT TO MY LOCAL TOYOTA DEALERSHIP TALKED TO THE ASSTI SERVICE MANAGER AND WAS TOLD I COULD NOT DO THE RECALL THERE THAT I WOULD HAVE TO GO BACK TO THE PLACE THAT FIRST TESTED IT. I BOUGHT THE CAR AND IT WAS TESTED IN ALABAMA I LIVE IN FL. WENT TO THE TOYOTA DEALERSHIP AND THEY SAID IT WAS IN FINAL STAGES THAT THEY JUAT HAVE TO PREFORM THE RECALL THE FINAL STEP. WHICH IS THE WORK. THE ASSTI MANAGER WAS VERY VERY RUDE AND TOLD ME ID HAVE TO GO TO ALABAMA TO GET IT DONE. I AM LOSIBG ATLEAAT 2 QTS OR MORE OF OIL EVERY 2 WEEKS. THIS IS CAUSING ALOT OF ISSUES RUNNING WISE. MY CAT CONVERTER WENT OUT DUE TO THIS AS WELL. I WANT TO GET IT DONE AS SOON AS POSSIBLE CAUSE I HAVE A LITTLE GIRL AND ITS MY DAILY AND I DONT WANT SOMETHING TO HAPPEN.

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