NHTSA Complaint #11196311 — 2018 KIA SPORTAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11196311
Vehicle	2018 KIA SPORTAGE
Component	ENGINE
Date of Incident	January 14, 2019
Date Filed	April 22, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

2018 KIA SPORTAGE. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THE DEALER DENIED ASSISTANCE WITH THE FAILURE DUE TO AN AFTER MARKET OIL PLUG BEING INSTALLED IN THE VEHICLE. THE DEALER ADVISED THAT THE 3RD PARTY WHO CHANGED THE OIL SHOULD BE HELD RESPONSIBLE FOR THE FAILURE. THE ENGINE FAILED AND NEEDED TO BE REPLACED. METAL SHAVINGS WERE FOUND IN THE OIL. *JS

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