NHTSA Complaint #11196215 — 2016 FORD F-350 SD

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11196215
Vehicle	2016 FORD F-350 SD
Component	ENGINE
Date of Incident	February 25, 2019
Date Filed	April 15, 2019
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2016 FORD F-350 SD. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR KEPT FLASHING. BILL UTTER FORD (4901 S INTERSTATE 35 E, DENTON, TX 76210, (940) 321-7400) DIAGNOSED THAT THE REDUCTANT HEATER AND SENDER ASSEMBLY NEEDED TO BE REPLACED. THE DEALER REPLACED THE PART AND STATED THAT THE VEHICLE WAS EXCLUDED FROM FORD'S CUSTOMER SATISFACTION PROGRAM (18M01). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

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