NHTSA Complaint #11196214 — 2015 MERCEDES-BENZ CLA250

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11196214
Vehicle	2015 MERCEDES-BENZ CLA250
Component	ENGINE
Date of Incident	April 14, 2019
Date Filed	April 15, 2019
Mileage	10,270 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THERE WAS AN ISSUE WITH THE WATER PUMP, MB HAS SINCE REPLACED THE PRODUCT WITH A NEW ONE BECAUSE OF ISSUES WITH THE OLD STYLE NOT WORKING. MY CAR IS JUST OVER THE WARRANTY AND HAS ON 10,270 MILES ON IT AND IS NOW EXPERIENCING THE OVERHEATING ISSUE (WARRANTY ENDED DECEMBER 2018). IF THE PROBLEM WITH OLD STYLE WATER PUMP WAS KNOWN WHY NOT NOTIFY CUSTOMERS? WHEN THE VEHICLE IS ON, DRIVING OR RUNNING STATIONARY THE ENGINE OVERHEATS.

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