NHTSA Complaint #11196206 — 2010 CHRYSLER TOWN AND COUNTRY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 10-20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE BATTERY IN THE FOBIK WAS DEPLETED, WHICH CAUSED THE VEHICLE TO TURN OFF. THE VEHICLE WAS RESTARTED USING THE SECONDARY FOBIK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT HE HAD SINCE RECEIVED A SECOND RECALL NOTIFICATION, WHICH STATED THAT THE PART USED TO REPAIR VEHICLES PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) WAS ALSO DEFECTIVE. MOTOR MILE CHRYSLER DODGE JEEP RAM (LOCATED AT 2395 ROANOKE ST, CHRISTIANSBURG, VA 24073, (540) 381-8417) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.