NHTSA Complaint #11196108 — 2017 HONDA CR-V

I OWN A 2017 HONDA CR-V 1.5 TURBO FWD AND MY VEHICLE IS SUFFERING FROM THE AFFECTS OF 'OIL DILUTION.' I REGULARLY HAVE MY OIL CHANGED BY HONDA, BUT I NOTICED, UPON RETURNING FROM A LONG TRIP IN NORTHERN INIDIANA OVER WINTER, A STRONG ODOR OF GASOLINE WHEN CHECKING MY OIL-DIPSTICK AND THE VOLUME WAS MUCH HIGHER THAN EXPECTED. WHEN I BROUGHT MY VEHICLE TO HONDA, I WAS ADVISED THAT HONDA WAS AWARE OF A PROBLEM FOR ALL 2017-2018 CR-V 1.5 TURBOS WITH RESIDUAL GAS DRIPPING INTO THE CYLINDERS AND EVENTUALLY THE OIL CRANK-CASE, CALLED 'OIL DILUTION'. I ASKED THE HONDA TECHNICIAN TO CHECK FOR GASOLINE IN MY OIL, BUT THEY SAID NO SUCH TEST WAS AVAILABLE. HE ADVISED ME THAT NO FIX CURRENTLY EXISTS, ASIDE FROM MORE FREQUENT OIL CHANGES. I THEN FOLLOWED UP WITH THE LEAD TECHNICIAN AT MY DEALER TO RESOLVE THE SAFETY CONCERN, BUT I WAS VERBALLY TOLD THAT HONDA DOES NOT INTEND TO ADDRESS THE ISSUE UNLESS LITIGATION IS MANDATED. I BELIEVE THIS PROBLEM POSSES A MAJOR SAFETY CONCERN AS THESE VEHICLES AGE AND THE RISK OF ENGINE SEIZURE OR EXPLOSION INCREASE. HONDA NORTH AMERICA'S POSITION IS THAT SINCE THERE ARE SO FEW 2017 CR-VS WITH TURBO ON THE ROAD, THEY DO NOT SEE A REASON TO ACT. THERE IS A FUNDAMENTAL PROBLEM WITH THIS HONDA TURBO FUEL INJECTION SYSTEM, WHICH WAS FIXED FOR THE 2019 MODELS. A SOFTWARE PATCH IS BEING ISSUED BY HONDA CANADA, BUT THIS IS NOT OFFERED IN SOUTHERN STATES AND HONDA REFUSES TO COMMENT ON THE LONG TERM IMPACT AND DEGRADED PERFORMANCE. I AM DEEPLY CONCERNED FOR THE SAFETY OF MY FAMILY AND FELLOW DRIVERS.