NHTSA Complaint #11195967 — 2010 CHEVROLET HHR STRUCTURE:BODY

Complaint Details

ODI Number	11195967
Vehicle	2010 CHEVROLET HHR
Component	STRUCTURE:BODY
Date of Incident	March 27, 2019
Date Filed	April 13, 2019
Mileage	62,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE DOOR HANDLE IS MADE OF PLASTIC AND IT FAILS. THE PLASTIC CRACKS AND YOU CAN'T OPEN THE DOOR FROM THE INSIDE. MINE BROKE. WHAT IF SOMEONE GOT CAUGHT IN A FLASH FLOOD AND YOU LOSE POWER TO YOU WINDOW. YOU DIE. I THINK THIS IS A SAFETY ISSUE AND GM ADDRESS THE SAME PROBLEM WITH THE SSR. THEY REPLACE THE SSR HANDLES WITH METAL. THERE ARE 40,000 MEMBERS ON THE HHR FORUM AND A LOT MORE CARS ON ROAD. PLEASE ADDRESS THIS ISSUE. IT'S SCARY THAT ONE PULL ON YOU DOOR HANDLE AND YOU CAN'T GET OUT UNLESS YOU OPEN THE WINDOW OR CRAWL OUT THE OTHER SIDE.

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