NHTSA Complaint #11195940 — 2013 RAM 1500

FIRST EXPERIENCED MALFUNCTION OF THE REAR DRIVER'S SIDE AUTOMATIC DOOR LOCK NOT CYCLING WITH THE OTHER LOCKS. I HAD TO MANUALLY OPERATE THE LOCK BY REACHING AROUND FROM THE FRONT DOOR. THIS WENT ON FOR ABOUT A MONTH, THEN THE DRIVERS DOOR LOCK STARTED DOING THE SAME THING. DOING SOME RESEARCH ONLINE IN RAM FORUMS, THERE WERE SEVERAL OTHER PEOPLE WITH THE SAME COMPLAINT AND ISSUES. OTHER PEOPLE HAD WENT THROUGH THE PAINSTAKING PROCESS OF PAYING THE DEALER TO TROUBLE SHOOT AND REPLACE VARIOUS OTHER PARTS UNTIL THE ISSUE WAS TRACED TO THE BODY CONTROL MODULE (BCM, PART NUMBER 68200252AF FOR MY MODEL). WHEN I CALLED MY LOCAL SERVICE DEPARTMENT, THEY EXPLAINED THAT PART WAS ON BACK ORDER WITH NO ETA. VEHICLE WAS STATIONARY, HAPPENS WHETHER USING THE KEY FOB, OR DOOR HANDLE CONTROLS, OR INSIDE CONSOLE BUTTONS.