NHTSA Complaint #11195685 — 2012 AUDI Q5 FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11195685
Vehicle	2012 AUDI Q5
Component	FUEL/PROPULSION SYSTEM
Date of Incident	April 11, 2019
Date Filed	April 11, 2019
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM). THE VEHICLE WAS TAKEN TO AUDI WEST HOUSTON (15865 KATY FWY, HOUSTON, TX 77094) TO BE REPAIRED. WHILE REPAIRING THE FUEL PUMP FLANGE, THE DEALER CUT THE FUEL LINE, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN AND ALLOWED FUEL TO LEAK IN THE BACK SEAT. THE DEALER DID NOT CLAIM RESPONSIBILITY FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

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