NHTSA Complaint #11194938 — 2011 BUICK REGAL

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11194938
Vehicle	2011 BUICK REGAL
Component	ELECTRICAL SYSTEM
Date of Incident	March 29, 2019
Date Filed	April 9, 2019
Mileage	98,774 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT TOOK THE VEHICLE TO SUBURBAN CHEVROLET OF CLINTON (1070 W US-12, CLINTON, MI 49236) WHERE THEY REPLACED THE CONTACT'S KEY. AFTERWARDS, THE SERVICE INDICATOR ILLUMINATED AND THE CONTACT EXPERIENCED DIFFICULTY STARTING THE VEHICLE WITH THE KEY. ALSO, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE STARTED TO JERK. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE FAILURES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,774.

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